Health & Safety Guidance

Personal Protection Requirements

If you are sick, you must stay home. Please follow the current CDC guidance for symptoms of COVID-19, and assess your health before coming to campus.

All employees should follow CDC guidance, North Carolina Department of Health and Human Service directions, and practice the 3Ws:

  • Wear. Those who are not vaccinated should continue wearing a face covering. Those who are vaccinated do not have to wear a face covering either indoors or outdoors. Face coverings are still required for children’s day and overnight camps, and such camps taking place at UNC Asheville will follow that requirement.
  • Wash hands often with soap and water for at least 20 seconds.
  • Wait at least six feet apart and avoid close contact with others.


Hand hygiene throughout the day is critical, especially after touching public surfaces (e.g. doorknobs, railings, desks, equipment), after sneezing or coughing, after using the bathroom, and before and after eating. Wash your hands often with soap and water for at least 20 seconds.

If soap and water are not readily available, use hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose, and mouth, and wash your hands after touching your face.

Hand sanitizer dispensers are available throughout all campus buildings.

Screens and Physical Dividers

Larger screens and physical barriers have been installed in common-use areas to provide separate office/study spaces, or increase health and safety in customer services.

Practice Good Hygiene

Remember to always cover your mouth and nose with a tissue or use the inside of your elbow when you cough or sneeze. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds or use hand sanitizer following coughing or sneezing.

Contract Tracing

Contact tracing is the responsibility of the Buncombe County Health Department; however, UNC Asheville’s Health and Counseling staff is working collaboratively with them to identify potential cases. Designated UNC Asheville staff have been trained using a formal contact tracing educational program to assist the Health Department in contact tracing.

During contact tracing, all close contacts will be notified. Contact tracing is conducted for close contacts (any individual within 6 feet of an infected person for a cumulative total of 15 minutes or more during a 24-hour period starting 2 days before illness onset until the time the patient is isolated)) of laboratory-confirmed or probable COVID-19 patients.

If you have not been identified as a contact within this criteria, you will not be contacted. You might wonder why you aren’t contacted when you’ve heard someone in your class or department has been tested for COVID-19 or confirmed positive for COVID-19. Keep in mind that those details must be verified first and that patient privacy is also protected.

If students are identified as a contact, they will receive a call from UNC Asheville Health & Counseling Center. Please answer this call as it is vital to have a prompt response as we work together to keep our campus safe and healthy.

If a contact is identified among our employees or outside of the campus community, Buncombe County Health Department will follow up. Please answer or respond to these calls promptly.

Here’s an example of what to expect if you are contacted and how contact tracing works.

If you have more questions or concerns about this topic, please email, so we can address those topics in upcoming emails. Next week, we’ll provide more information on what to do if you are contacted, including testing, as well as the differences between quarantine and isolation.

Learn more about contact tracing:

Health Resources

Self-care is crucial in times of stress. We hope these resources are helpful as we all try to adapt to the evolving nature of this situation. Be well and please take care of yourselves and one another.

Health & Counseling Center

The Health and Counseling Center hours are Monday-Friday: 8 a.m. – 4:30 p.m. Students can call the free After-Hours Support Line – Bulldog Health Link at 1.888.267.3675 anytime from 5 p.m. – 8 a.m. Monday through Friday, and Saturday and Sunday 24 hours/day.

Employees can visit the HR website for information on available services.

Managing Stress and Practicing Self-Care

General Resources
The CDC webpage on managing anxiety and stress provides a practical overview of self-care and resources. The National Alliance on Mental Illness provides a comprehensive information and resource guide that addresses self-care and community/national resources.

The Substance Abuse and Mental Health Services Administration tip sheet answers questions about COVID-19, social distancing, quarantine and isolation.

The American Psychological Association website offers resources and links of various types.

The World Health Organization has a 20-page guide focused on addressing mental health aspects of COVID-19.

Daily Strategies
The National Alliance on Mental Illness recommends daily strategies for self-care and awareness. Following is a summary of general recommendations:

  • Space. Create a structured, dedicated work environment, and include regular patterns of self-care.
  • Routine. Try to maintain a routine that reflects your normal day routine, including how you dress and structured breaks for lunch and mini-breaks.
  • Activity. Regular exercise and mindfulness activities are key during times of crisis. Exercise and mindfulness activities help mitigate depression and anxiety while improving cognition and confidence. Develop a daily routine for both, even if this is as simple as a 15-minute walk and/or quiet time with deep breathing.
  • Time and Energy Management. Be mindful of over- or under-working. Try to structure your daily work in a way that mirrors your normal workplace hours. In addition to time management, be aware of the way in which you eat, self-talk, and communicate with others. Self-compassion and self-care provide stability and confidence.
  • Accessibility. Develop ways in which you are accessible to colleagues, friends and family.
  • Face Time and Connectivity. Humans need to feel and be connected. Utilize video tools such as Microsoft Teams, Skype, FaceTime, Google Hangouts, Facebook and WhatsApp to connect visually.
  • Resources. Map out your important resources, ranging from daily necessities to emergency management.
  • Support. The National Alliance on Mental Health Illness website provides a comprehensive guide to national and local resources. Know that there is help when needed.

Food Security

The mission of UNC Asheville’s Food Equity Initiative is to ensure that every member of the UNC Asheville community has access to adequate, culturally appropriate and nutritious food for themselves and their families. Please contact Jordan Perry at to be connected with these resources.