Campus Services

Academic Success Center

The ASC is excited to assist you this semester. Our offices are open for remote services Monday – Friday from 8 a.m. – 5 p.m. We look forward to working with you by email, phone or video meeting! For immediate assistance, contact us at asc@unca.edu or 828.350.4501. To schedule an appointment or to find virtual drop-in times, visit the ASC website.

Campus Recreation

Visit the Campus Recreation website for extended winter break modified hours and the Spring 2021 facility hours.

Dining Services

Dining Services will implement limited dine-in and carry-out service and implement social distancing practices in dining areas, making sure service and pick-up stations are spaced at least 6 feet apart. Pre-packaged and to-go options will be served in disposable and compostable containers with a focus on complete meals (pre-packaged or served) from a single station. Self-serve stations will not be available. Meal options will be expanded at the different dining venues to reduce capacity at any one venue.

Dining locations will be closed November 21, 2020 through January 16, 2021.

For more information and schedules, visit the Dining website.

Health & Counseling Center

Students can still access Health & Counseling Services even while at home or away from campus over break. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m. To schedule an appointment or speak with a provider, please call 828.251.6520. Please do not come to the Health & Counseling Center unless you have a scheduled appointment. 

Highsmith Student Union

Highsmith Student Union Spring 2021 hours of operation:

  • Monday – Friday | 7:30 a.m. – Midnight
  • Saturday | 9 a.m. – Midnight
  • Sunday | Noon – 10 p.m.

Please visit Highsmith Student Union’s website for additional hours of operation. See the Student Mail Center hours here.

Ramsey Library

Spring 2021 hours of operation, starting Jan. 11:

  • Monday – Thursday: 7:45 a.m. – 9 p.m.
  • Friday: 8 a.m. – 5:30 p.m.
  • Saturday: Closed
  • Sunday: 1 – 6 p.m.

Ramsey library is open to UNC Asheville students, faculty & staff only.

Ramsey Library has been reconfigured to create distance between furnishings. Lobby furniture and gathering areas are limited, and directional signage indicates one-way traffic patterns for each floor. Watch the Return to Campus video tour to learn how to navigate the library.

Remote services remain available and users are encouraged to limit visits to the library if services are available online. Staff will be available to digitize many materials, such as course reserves, when needed. In-person services such as library loans and check-outs will be low- or no-touch. Library patrons are encouraged to sanitize the stations they use before and after use. Sanitizing wipe stations and instructions will be provided.

Returned items will be placed in quarantine bins for an appropriate amount of time or sanitized before being made available to check out or use again.

Some areas, such as the Media Design Lab, Video Production, CrAFT Studios, and Special Collections and University Archives will be accessible by appointment only, limited to one person at a time. Equipment will be sanitized after use.

For more details, including library hours and recommended resources for online learning, visit the library website.

Shuttles and Transportation

The UNC Asheville shuttle services will be implementing a plan that promotes physical distancing. Additional safety measures include wearing masks, making masks and hand sanitizer available on board the shuttle, and increased frequency of shuttle cleaning throughout the day using a disinfecting fogger solution. Protective barriers will be installed between the drivers and passengers. 

Routes and schedules will be updated over time based on ridership and other data. ART buses will operate on a regular schedule but with limited seating to allow for social distancing. 

Face masks must be worn when riding on the University shuttles.

Please visit the Transportation website and follow @UNCAVLtranspo on Twitter for up-to-date service changes, route detours, and cancellations. Spring semester shuttle services starts January 19, 2021.