FAQ

Please see the frequently asked questions regarding academics, campus services, COVID-19, and more on the left-hand menu.

 

Health and Safety of Returning to Campuses

The UNC System is prioritizing the health and safety of students, faculty, and staff above all other considerations. We are taking the necessary precautions to ensure our campuses are safe spaces to teach, study, live, and work.  No one can accurately predict what this pandemic will have in store for us in the coming months but our institutions will be ready and prepared for the full range of potential impacts.

COVID Cases at UNC Asheville

Counts of confirmed cases and the confidential reporting form are available on the Confirmed Cases of COVID-19 page.  

Tuition and Fees

As we are all working to be ready to provide in-person instruction and on campus experiences for our students, we are also preparing for the contingencies that the COVID-19 crisis may require us to address.  We cannot predict if some or all instructional formats for all or part of the 2020-21 academic year may change due to the public health emergency caused by the COVID-19 pandemic. As has always been the case, tuition and fees are charged at the beginning of the semester and will remain in place regardless of any changes in instructional format. Tuition and fees directly impact our ability to provide meaningful educational programs, experiences, and services and will not be refunded in the event that instructional format changes for any part of the 2020-21 academic year.

Housing and Dining Refunds

Given the ever-changing challenges COVID-19 presents, we understand there are uncertainties as we continue forward with our plan to resume in-person classes for the 2020-21 academic year.  The UNC System issued guidance to all its institutions about the possibility that housing and dining refunds would not be available, particularly without state or federal financial relief, if COVID-19 further impacts students and forces them to leave campuses and return to online learning.

Some have interpreted this guidance as a definitive decision not to issue refunds under any circumstances, but that is not accurate. If the UNC System institutions are able to offer financial relief to students—in the form of refunds or other measures—we would certainly like to do so. Regrettably, the current uncertain economic environment and health outlook precludes us from making any definitive decisions or commitments now on future refunds. We will provide further information and guidance as we know more.